Documentation

2. Add Your First Website

Once logged in, click "Add Site" in your dashboard, enter your URL, and configure:

• Website URL (a valid HTTP or HTTPS address)
• An optional name (defaults to the hostname)
• Check interval (how often to monitor)
• Alert channels — email, Slack, SMS, and/or voice call
• Optional content & keyword checks (expected status code, required/forbidden keyword)
• Optional SSL expiry reminders for HTTPS sites

3. Configure Alerts

Choose how and when you're notified: pick your channels, set an alert delay to avoid false alarms, and decide whether to repeat reminders while a site stays down.

4. Manage your account

In Settings you can update your name, email, and password, set your timezone (so alert times show in your local time), and opt in to AI incident summaries. Save reusable Slack channels under Integrations.

Status Detection

NotifyUp makes an HTTP request to your URL and evaluates the result:

• Site is UP: HTTP status codes 200–399
• Site is DOWN: HTTP 4xx/5xx, timeouts, network errors, or an invalid/expired SSL certificate

You can tighten this per monitor with content & keyword checks: require a specific status code (e.g. only 200), and require or forbid a keyword in the response body — so a page that returns 200 while showing an error still counts as down.

False-positive resistance

Every failure is re-checked before an incident opens, so a one-off blip doesn't page you. If an unusually large share of all monitors fail at once, NotifyUp treats it as a vantage-point problem and holds off rather than firing a storm of false alerts.

Response Time & Uptime

Every check records the response time in milliseconds, and your uptime percentage is shown for the last 24 hours, 7 days, and 30 days with color-coded health:

Alert Delay

Add a delay before the first alert to avoid false alarms — if your site recovers during the delay, no alert is sent. Options: immediate (0), 5, 10, 15, or 30 minutes.

Repeat & Recovery

Choose whether to repeat reminders while a site stays down (every 5, 10, 15, 30 minutes, or hourly — or not at all). When the site recovers, you get a recovery notification with the total downtime and the number of alerts sent. If an outage resolves during the alert delay (so no down alert was ever sent), no recovery notification is sent either.

Alert times & timezone

Times in alert emails and Slack messages are shown in your account timezone, which you set in Settings. Until you pick one, times default to UTC.

Turning it on

It's a Pro feature and opt-in: enable it under Settings → AI incident summaries. Nothing is sent to the AI provider until you turn it on.

Privacy

When enabled, incident details — the monitor's URL, HTTP status, error message, and recent response-time stats — are sent to our AI provider to generate the summary. Summaries are AI-generated, so verify before acting. See our Privacy Policy for details.

Expiry reminders

Enable per-monitor reminders and set how many days before expiry you want to be warned. NotifyUp sends the reminder over your email and Slack channels so you can renew before visitors ever see a certificate warning.

Incident history

The Incidents screen lists downtime episodes across all your monitors — ongoing and resolved — with the affected site, likely root cause, start time, and total duration, so you can see patterns at a glance.